• Residential Energy Storage Battery
  • Portable Power Stations
  • Lithium-Ion Battery Packs
  • Other Battery

FAQsfaqs

FAQs

FAQ

who are we?

We are based in Guangdong, China, start from 2017,sell to South America(17.00%),North America(15.00%),Eastern Europe(15.00%),Southeast Asia(15.00%),Western Europe(8.00%),Mid East(7.00%),Africa(5.00%),Oceania(5.00%),Central America(5.00%),Northern Europe(3.00%),Eastern Asia(2.00%),Southern Europe(2.00%),South Asia(00.00%). There are total about 11-50 people in our office.

Bicodi factory entrance
Residential Energy Storage System
Portable Power Stations
Lithium-Ion Battery Packs
Residential Energy Storage System

What brand of the battery cell do you ues?

EVE, Greatpower, Lisheng… are the mian brand we ues. As the shortage of cell market, we usually adopt the cell brand flexibly to ensure the delivery time of customer orders.
What we can promise to our customers is we ONLY use grade A 100% original new cellls.


How many year of your battery's warranty?

All of our business partner can enjoy the longest warranty 10 years!


Which inverter brands are compatible with your batteries?

Our batteries can match with 90% different inverter brand of the market, such as Victron, SMA, GoodWe, Growatt, Ginlong, Deye, Sofar Solar, Voltronic Power,SRNE, SoroTec Power, MegaRevo, ect...


How do you offer after-sales service to solve product problem?

We have professional engineers to provide technical service remotely. If our engineer diagnoses that the product parts or batteries are broken, we will provide a new part or battery to the customer free of charge immediately.


What certificates do you have?

Different country have different certificates standard. Our battry can meet CE, CB, CEB, FCC, ROHS, UL, PSE, SAA, UN38.3, MSDA,IEC, etc… Please tell our sales what certificate you need when sending inquiry to us.


How to prove your batteries are original new?

All of original new batteries have a QR code on them and people can track them by scaning the code. Used cell is no longer able to tracking the QR code, even no QR code on it.


How many low-voltage storage batteries can you connect in parallel?

Usually, max eight LV energy batteries can be connect in parallel.


How does your battery communicate with the inverter?

Our energy battery supports CAN and RS485 communication ways. CAN communication can match most of inverter brands.


What's your delivery time?

Sample or trail order will take 3-7 working days; bulk order uaually will take 20-45 working days after payment.


What is the size and R&D strength of your company?

Our factory has been established since 2009 and we have an independent R&D team of 30 people. Most of our engineers have rich experience in research and development and used to serve the famous enterprises such as Growatt, Sofar,Goodwe, etc.


Do you offer OEM/OEM service?

Yes, we support OEM/ODM service, like logo customization or developing product function.


What is the difference between on-grid and off-grid?

On-Grid Systems tie directly to your utility grid, selling an alternative source of energy in addition to what your utility company provides.Off-grid systems do not tie to the utility grid and are sustained using a battery bank. The battery bank can be hooked up to an inverter, which converts DC voltage to AC voltage allowing you to use any AC appliances or electronics.


If the battery is fully charged, how long will it last?

It depends on what you are running on it. If you have a few lights on and you' re watching TV, doing some cooking, then the battery will last about 12-13 hours for 5KWh. But as soon as you add a big power consumer, like air-conditioning or a dishwasher, you are going to drain the battery much more quickly. It can then last around three to four hours.

If you have single phase power and there' s a blackout, you can potentially back up the entire houseas long as you' re not running more than 5 kW of continuous power.


Should the battery be outside or inside?

It should go in a covered area, like a garage or a shed. We like to have it close to the electricity switchboard too.


What kind of battery do I need if I don' t have a grid connection?

Whether you are using solar power and are connected to the grid or you don' t have a grid connection at all, you need a back up source of power for night use or cloudy days.

If you are connected to the grid and have three overcast days in a row, you will not have enough generation to power the house or charge your battery. So you need the power from the grid.

With an off-grid system you are going to need an inverter system including solar panels and other for those overcast times. But you will also need off-grid capable batteries for back-up for your over time work and emergency moments when the power supply from public is in shortage and limitation.

BICODI is mainly offering off-grid battery for home energy storage for family or groups to control the energy use as they want and also cut the cost and tackle the emergency moments.


What' s the life span of a battery?

We measure the life span in cycles, which is a complete discharge and recharge of the battery. BICODI batteries come with 6,000 cycles, or over 10 years, if you do one cycle per day. The difference is because of the cell chemistry that the batteries use. So the warranty of BICODI battery for home storage is about 10 years.

The advantage of the BICODI is that it' s easy to install and the software does everything and it can do back up power for blackouts. It' s also great value for money. Most customers prefer the BICODI batteries because it checks all the boxes and compatibility with most major brand inverters.


Do I have to switch the battery on if a blackout happens?

There are 2 main factors to consider when reviewing the best types of battery; the first being its internal chemical composition, and the second is the connecting system. Although specifications of batteries can vary, it is always necessary to review the correct sizes and voltage requires for each individual task.


How good are Solar Batteries?

Solar Batteries can greatly improve the money-saving potential created when a solar PV system has been installed on a house. Having a solar battery system in place will increase the self-consumption of your existing solar PV system. As well as reducing your daily electricity costs, having this unit in place will also reduce your environmental impact, lowering your carbon footprint.


How long can a Solar Battery hold a Charge?

This question can address a number of aspects which need to be considered. A general answer when determining how long a fully charged solar battery can deliver power to a house would dictate that it can last overnight when the solar panels are not producing energy. To give an accurate duration it is important to understand a number of variables; the average daily power consumption of your household, what the capacity and power rating of the solar battery is, and whether or not you are connected to the National Grid.


What is the Cyclic Life of a Solar Battery?

The lifespan of a solar battery is determined by the number of cycles it can use. A battery cycle is defined as the number of times a battery can be fully charged and discharged before they reach the end of their functional life.

Cycle life specifications can vary substantially depending on their internal chemistry. Fortunately, lithium-ion batteries, which solar storage units primarily use, have the greatest number, typically having 4000-8000 cycles within their lifetime.

In practice, a solar battery may be used four times at 25% to reach one full cycle, provided the DOD of the battery in 100%.

BICODI battery is specifically 6000 cycles lifetime and the calculation of such duration is clarified in FAQ No.4.


How many Solar Batteries does it take to power a House?

There is no universal answer to this as there are diverse energy requirements for different houses. Whilst a large 4-bedroom detached house will nearly always use much more energy than a small bungalow with only 1 bedroom, the energy consumption may disproportionately differ for reasons such as the bungalow resident using numerous electrically demanding appliances frequently whilst a family in a 4-bedroom detached house may be far more conservative in their energy usage. Most energy guidelines revolve around the principle of “the more electricity you use, the more solar panels you will require to offset this”.

It is advisable to review your homes previous yearly energy usage, with specific reference being made of your electric bills. The average 4-person house uses approximately 3,600 kWh of energy per year, however, depending on the appliances and devices used, the frequency of use, and the number of users will significantly affect the kW' s used.


How are your products-batteries sold to other countries?

BICODI batteries are sold worldwide especially where power and electricity are in strict limit and shortage. To expand this part of business, we are always looking for agent and distributors in this part on behalf of BICODI brand, specifically for those specialized in off-grid power system solution providers or installers, electrical products retailer and wholesalers, or anyone who are interested in expanding business locally as a investor.


How can you benefit from using or representing BICODI brand?

As you know, BICODI is a company specialized in battery RD and manufacturing for over 10 years and we are duly capable of handling the quality and its application in details as a user-friendly brand.

BICODI battery for home storage has 10 years warranty (6,000 cycles lifetime) since each battery delivered has been tested to relax our consumer’s worry of possible problem in use.

In case that any abnormal occurs, 24 hour feedback and response are available by email or online reply.

Portable Power Stations

Can I have a sample order?

Yes, we welcome sample order to test and check quality.


What about the lead time?

A. Sample needs 3 days, mass production time needs 5-7 weeks, it depends on order quantity.


Is it OK to print my logo on the product?

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.


Which certificates do you have?

We have CE/FCC/ROHS/UN38.3/MSDS ...etc.


ow about warranty?

1 year warranty

Lithium-Ion Battery Packs

1.What is the cycle life of the phosphate iron lithium battery you offer?

Under normal operating conditions, our phosphate iron lithium battery can achieve a cycle life of over 2000 times, far exceeding traditional lead-acid batteries.

2.Is this battery suitable for outdoor use?

Yes, our phosphate iron lithium battery has high-temperature adaptability and strong environmental resistance, making it very suitable for outdoor use.

3.Does this battery support fast charging? How long does it take to fully charge?

Our phosphate iron lithium battery supports fast charging, and the charging time depends on the charger's power and the remaining battery power. Typically, it can be fully charged in 2-4 hours.

4.How safe is this battery in a home energy storage system?

Our phosphate iron lithium battery is equipped with a high-quality battery management system, which prevents overcharging, over-discharging, and short circuits, providing very reliable safety performance.

5.What is the maintenance cost of this phosphate iron lithium battery compared to lead-acid batteries?

Due to the longer cycle life and lower energy degradation of phosphate iron lithium batteries compared to traditional lead-acid batteries, the maintenance cost is lower, saving users more expenses.

 

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